FAQs

FAQs

PTC Travel offers a variety of tours, including cultural experiences, adventure trips, eco-tours, and culinary journeys. Our itineraries are designed to provide authentic experiences that benefit local communities.

Yes, Vietnam is generally considered a safe destination for travelers. However, we recommend staying informed about local customs, health guidelines, and safety tips. Our team provides pre-departure information to help you prepare.

The best time to visit Vietnam depends on the region. Generally, spring (February to April) and autumn (August to October) are ideal for most areas. Specific destinations may have different peak seasons, which we can help you navigate.

Most travelers require a visa to enter Vietnam. The visa policy varies by nationality, so we recommend checking the latest requirements for your country. Our team can assist you with visa information and application processes with our E-Visa Service.

PTC Travel promotes responsible tourism by partnering with local communities, supporting sustainable practices, and minimizing environmental impact. Our tours are designed to provide economic benefits to local residents while preserving cultural heritage.

We recommend packing lightweight, breathable clothing suitable for the climate, comfortable walking shoes, a reusable water bottle, and any personal items you may need. Don’t forget essentials like sunscreen and insect repellent.

Absolutely! Our tours cater to solo travelers and provide opportunities for you to meet fellow adventurers. We create a welcoming environment where you can connect with others while exploring Vietnam. So far, we have accompanied a number of solo travelers throughout the past decade.

Yes, we offer tailor-made travel options that allow you to customize your itinerary based on your interests and preferences. Our team is happy to work with you to create a personalized travel experience.

If you need to change your travel plans, please contact us as soon as possible. Our team will work with you to accommodate your requests based on our cancellation and amendment policies.